Erika was friendly, professional and very flexible with all our scheduling needs! She made the process as easy as possible and couldn’t have asked for a better experience! Thank you so much Erika!
Lisa M January 10, 2022
Very knowledgeable and timely. Was able to walk me through the process seamlessly.
DeWayne October 31, 2022
Very helpful and quick responses!
Stephanie M. March 19, 2022
Erika was very on top of every detail and step of the loan process. She communicated well and made the process very smooth.
Andrew February 15, 2022
She was wonderful to work with. Always had the answers to any of our questions.
Adrian and Erika are a great team! I appreciated the level of communication and professionalism they both provided. They are always available by call, text, or email which is extremely important in this line of work. If I ever had a question that was more in-depth Adrian had no problem reaching out to the underwriter to troubleshoot then call me back with a game plan. Erika recorded and sent detailed videos about different steps in the process which was very helpful. Thank you for the excellent service!
Evan July 28, 2022
Adrian was incredibly attentive through a very complicated escrow and took us successfully to the end. He communicated with us consistently throughout the process and was very timely in his responses, enabling us to persevere through a number of unforeseen obstacles. His attitude is as positive as anyone I know and made the entire process so much better.
Joelle February 17, 2022
Well spoken, informed, communicative, kind, considerate, cooperative. Never felt like we were being rushed, or flattered for his own gain, or talked down to. He was a great partner in the endeavor and he kept things moving along timely. 100% excellent communication.
Irene January 14, 2025
Adrian was incredibly helpful and guided me through every step of the process with patience and professionalism. He went above and beyond to find the best options for my situation and I couldn't be more grateful for his support
Reply from Adrian Antunez | Loan Officer | Primary Residential Mortgage Inc.: Irene, it was such a pleasure helping you purchase your first home! I am so glad to hear you felt taken care of and in good hands. As promised, I'll be watching your mortgage/rate for you to ensure you're always in the best position for your short and long term goals!
Lynn December 4, 2024
I dislike scrambling for signatures on Amendments at the last minute, right before a Holiday.
Reply from Adrian Antunez | Loan Officer | Primary Residential Mortgage Inc.: Lynn, I am sorry your experience with us didn't live up to a 5 star standard. I appreciate your honest feedback and hope I get the chance to win a 5 star review from you in the future. Overall, our promise of a 21 day escrow and happy buyer/seller was achieved so I hope to gain your trust in working together again in the future