Reviews

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Customer Reviews

Overall Rating:

97386 Review(s)
4.91
Zephyr Martin Charle V January 11, 2024
Tony is a consummate professional. He was very helpful throughout the entire process.
Reply from Tony Russo: I'm truly glad to hear that you had a positive experience, Zephyr! Your satisfaction is my primary goal at Primary Residential Mortgage, Inc. I appreciate your kind words and the 5-star rating. It was a pleasure assisting you throughout the entire process. If you ever have any more questions or need assistance with anything else, don't hesitate to reach out. Thanks again! - Tony Russo
David S N December 29, 2023
His team was both available and responsible to answer any questions. It was nice to feel as if I was working with someone trying to help me secure the right loan for my family, rather than a big bank that was only interested in the business.
Reply from Greg Carll: I'm truly grateful for your kind words and the five-star review, David. It's reassuring to know that my team and I were able to provide the support and answers you needed throughout this process. At Primary Residential Mortgage, Inc., we aim to prioritize the needs of our clients, and I'm glad we could help secure the right loan for your family. If you have any further questions or need assistance in the future, don't hesitate to reach out. Once again, thank you for your trust in us.
Angenette K November 9, 2023
Hunter was amazing! He was very patient with me, I didn’t feel rushed at all. He allowed me to take my time on things, and really think things through. He never gave up on me, and for that I’m thankful! ❤️
Reply from Hunter Scott: I'm truly touched by your kind words, Angenette! It was a pleasure assisting you with your mortgage needs. Your patience and commitment made my job easier. It's always inspiring to know that my clients feel supported and not rushed during the process. It's critical to me that everyone feels comfortable and confident in their decisions. Thank you again for the fantastic feedback and rating. Should you need assistance in the future, don't hesitate to reach out. Here's to your new home!
Robera H October 23, 2023
I recently had the pleasure of working with Hunter Scott on my very first investment property loan, and I couldn't be happier with the experience. Hunter is exceptionally responsive and helpful, and he went the extra mile to ensure I got the best possible loan for my needs. From the beginning, Hunter was clear about what I needed to do to get my loan approved. He explained the entire process in a way I could understand and was always there to answer my questions.
Reply from Hunter Scott: I'm sincerely grateful for such positive feedback, Robera. I'm thrilled to know you found value in our interactions, as it's always my goal to help customers understand the loan process effectively. Your satisfaction is what makes my job fulfilling. Remember, if you have more questions or need assistance in the future, you can always count on me. Once again, thank you for choosing Primary Residential Mortgage, Inc. for your first investment property loan.
Jacqueline M September 25, 2023
Working with Greg and his team was the best experience. While purchasing a home can be stressful and confusing Greg and his team did an excellent job making it stress free and clearly explaining everything to us. They were always available and answered all our questions with clear answers. No surprises in any area of the process and they were quick with everything. We would and will be recommending them to everyone we know.