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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

382 Review(s)
4.88
Rebeca Matias Plaza July 12, 2024
It was an easy process.
Blair Kennedy July 4, 2024
Aaron does an amazing job setting expectations with clients and delivering on those expectations. Very happy with how things went
Reply from Aaron Matty: I appreciate your fantastic feedback, Blair! I'm thrilled to hear that you're satisfied with the levels of communication and service provided. It's always my goal with Primary Residential Mortgage, Inc. to ensure expectations are met and clients are pleased with the process. Thanks again for the perfect rating and for your kind words. Looking forward to working with you again in the future. - Aaron Matty
Dan Bateman June 20, 2024
Aaron is always thorough and efficient! He has always been reliable at every stage of the transaction.
Reply from Aaron Matty: I'm thrilled to hear such positive feedback, Dan! It's absolutely crucial to be thorough and efficient in our line of work, and I'm glad to know you felt secure throughout every stage of our transaction. I'm here anytime you need assistance in the future. Thanks for choosing Primary Residential Mortgage, Inc., and for taking the time to leave a 5-star review. -Aaron Matty
Ma Sophia Carressa T Paraiso June 10, 2024
Aaron and his team was so great. Very helpful and knowledgeable. He made himself available 24/7, answered all.my questions and explained everything to me. You have such a great team and for a first time home buyer, you all made it very easy for me.
Reply from Aaron Matty: I'm thrilled to hear that you had such a positive experience with us at Primary Residential Mortgage, Inc. Our team is committed to providing top-tier service, and I'm glad that this was reflected in your interactions with us. We strive to be available and helpful to our clients at all times, and I'm glad that you felt supported throughout your home buying journey. Your feedback, especially as a first-time home buyer, is invaluable. We're here if you have any more questions or need further assistance. Thanks for taking the time to leave a review, Ma! - Aaron Matty
Amanda Branham June 4, 2024
I have been in this business since August 2020! Since becoming Licensed I recommended and used Aaron and his team to my clients because they are incredibly consistent, very professional, THOROUGH, communicative and just all around AMAZING!! PRMI offers so many programs for first time home buyers, down payment assistance and more! They even do VA loans! Aaron is always there for my clients to make sure they understand what is happening as its happening! He makes my clients feel calm and confident about the home buying process! It has been a pleasure to work with him and his team all these years and I will continue to do so for years to come. I HIGHLY recommend Aaron Matty and his team to any agent looking for a lender who communicates, treats your clients with respect and not like just another number and will be available to you whenever you need! Thank you Aaron for being the rockstar you are!
Reply from Aaron Matty: Thank you so much, Amanda, for such a glowing review! It's always great to hear how much value my team and I are able to provide to our clients. We strive to offer the best services possible and to communicate effectively throughout the process. It's incredibly rewarding to know that our efforts make a difference and that our clients feel confident and calm during the home buying process. Your recommendation means the world to us and we're thrilled to have been able to assist you since you became licensed. We'll continue to be there for you and your clients in the years to come. Thank you for your partnership and for putting your trust in us at Primary Residential Mortgage, Inc. - Aaron Matty.