Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
389 Review(s)
4.88
Ma Sophia Carressa T Paraiso
June 10, 2024
Aaron and his team was so great. Very helpful and knowledgeable. He made himself available 24/7, answered all.my questions and explained everything to me. You have such a great team and for a first time home buyer, you all made it very easy for me.
Reply from Aaron Matty: I'm thrilled to hear that you had such a positive experience with us at Primary Residential Mortgage, Inc. Our team is committed to providing top-tier service, and I'm glad that this was reflected in your interactions with us. We strive to be available and helpful to our clients at all times, and I'm glad that you felt supported throughout your home buying journey. Your feedback, especially as a first-time home buyer, is invaluable. We're here if you have any more questions or need further assistance. Thanks for taking the time to leave a review, Ma! - Aaron Matty
Amanda Branham
June 4, 2024
I have been in this business since August 2020! Since becoming Licensed I recommended and used Aaron and his team to my clients because they are incredibly consistent, very professional, THOROUGH, communicative and just all around AMAZING!! PRMI offers so many programs for first time home buyers, down payment assistance and more! They even do VA loans! Aaron is always there for my clients to make sure they understand what is happening as its happening! He makes my clients feel calm and confident about the home buying process! It has been a pleasure to work with him and his team all these years and I will continue to do so for years to come. I HIGHLY recommend Aaron Matty and his team to any agent looking for a lender who communicates, treats your clients with respect and not like just another number and will be available to you whenever you need! Thank you Aaron for being the rockstar you are!
Reply from Aaron Matty: Thank you so much, Amanda, for such a glowing review! It's always great to hear how much value my team and I are able to provide to our clients. We strive to offer the best services possible and to communicate effectively throughout the process. It's incredibly rewarding to know that our efforts make a difference and that our clients feel confident and calm during the home buying process. Your recommendation means the world to us and we're thrilled to have been able to assist you since you became licensed. We'll continue to be there for you and your clients in the years to come. Thank you for your partnership and for putting your trust in us at Primary Residential Mortgage, Inc. - Aaron Matty.
Samantha Hope Griffin
May 18, 2024
Aaron is thorough, patient, responsive, and incredibly easy to work with.
Reply from Aaron Matty: I appreciate your kind words and the perfect rating, Samantha. It was a pleasure working with you as well. I'm glad that you found my approach to be helpful and easy to work with. Please feel free to reach out anytime if you have any further mortgage needs. Thank you for choosing Primary Residential Mortgage, Inc.
Shanelle Harrell
May 17, 2024
Thanks for all your help in making this a smooth transaction, Aaron! Looking forward to continuing to work together.
Reply from Aaron Matty: Thank you so much for your kind words, Shanelle. I'm thrilled to hear that your experience was smooth and I'm equally looking forward to our continued collaboration. Your feedback is greatly appreciated and it helps us at Primary Residential Mortgage, Inc. to continuously strive for excellence. Have a fantastic day!
Kimberly A Troy
May 15, 2024
Aaron was a pleasure to work. Professional, courteous and made a very stressful process very manageable.
Reply from Aaron Matty: Thank you so much for your positive feedback, Kimberly. I'm delighted to hear that you found your experience with me and Primary Residential Mortgage, Inc. to be a good one. It's always my aim to make the process as stress-free as possible. I appreciate your kind words and look forward to working with you again in the future.