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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

371 Review(s)
4.88
Charlie K April 1, 2024
Aaron and his team were great to work with. From contract to close in 15 days including inspections & appraisal... AmaZing!!!
Reply from Aaron Matty: Thank you so much for your kind words, Charlie. I'm thrilled to hear that you were satisfied with the speed and efficiency of our services. We always strive to deliver the best possible experience, and your review confirms that we're on the right track. Thank you for choosing Primary Residential Mortgage, Inc., and we look forward to working with you in the future.
Dennis R O March 30, 2024
Extremely attentive to our timeline, concerns and needs. A+ customer service and professionalism. Would recommend working w Aaron Matty to family and friends. Thank you!
Reply from Aaron Matty: I'm truly appreciative of your kind words, Dennis. It was a pleasure to work with you and assist in meeting your timeline, addressing your concerns, and catering to your needs. Your satisfaction is my top priority and I'm glad to have delivered. Your recommendation means a lot to me and it's wonderful to know you'd recommend my services to your loved ones. Thank you again for choosing me and Primary Residential Mortgage, Inc. for your home financing needs. Here's to your new home!
Carolyn M March 21, 2024
Aaron Matty and his team did an amazing job at getting this deal closed quickly. This was a tough one but they got it done, perfectly!
Reply from Aaron Matty: I'm absolutely delighted to hear that you had a positive experience with our team, Carolyn. We aim for efficient and top-notch service, especially when it comes to complex deals. Your kind words and the 5-star rating mean a lot to me and the team here at Primary Residential Mortgage, Inc. Looking forward to assisting you in the future.
Vincent S March 18, 2024
I appreciate ALL your teams help, seeing this file all the way to the end
Susan Jayne A March 16, 2024
Aaron went above and beyond to get our loan closed on time. Without him I don’t think it would have happened.
Reply from Aaron Matty: I'm incredibly grateful for your kind words and the perfect rating, Susan. It was my absolute pleasure to help you close your loan on time. At Primary Residential Mortgage, Inc., we strive to go the extra mile to provide the best service to our clients. Your satisfaction is a great reward for our efforts. If you need any additional assistance in the future, do not hesitate to reach out. Thank you once again for trusting me with your business.