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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

363 Review(s)
4.88
Nicole C April 12, 2024
Great communication and great job!!
Rebecca G April 6, 2024
Aaron was pleasant and helpful. He was also communicative during the whole process and scheduled any calls for a time that was convenient for me, even if it was later in the day. (My previous lender would just call with no warning when I was at work) I was able to close very quickly with his help
Charlie K April 1, 2024
Aaron and his team were great to work with. From contract to close in 15 days including inspections & appraisal... AmaZing!!!
Reply from Aaron Matty: Thank you so much for your kind words, Charlie. I'm thrilled to hear that you were satisfied with the speed and efficiency of our services. We always strive to deliver the best possible experience, and your review confirms that we're on the right track. Thank you for choosing Primary Residential Mortgage, Inc., and we look forward to working with you in the future.
Dennis R O March 30, 2024
Extremely attentive to our timeline, concerns and needs. A+ customer service and professionalism. Would recommend working w Aaron Matty to family and friends. Thank you!
Reply from Aaron Matty: I'm truly appreciative of your kind words, Dennis. It was a pleasure to work with you and assist in meeting your timeline, addressing your concerns, and catering to your needs. Your satisfaction is my top priority and I'm glad to have delivered. Your recommendation means a lot to me and it's wonderful to know you'd recommend my services to your loved ones. Thank you again for choosing me and Primary Residential Mortgage, Inc. for your home financing needs. Here's to your new home!
Carolyn M March 21, 2024
Aaron Matty and his team did an amazing job at getting this deal closed quickly. This was a tough one but they got it done, perfectly!
Reply from Aaron Matty: I'm absolutely delighted to hear that you had a positive experience with our team, Carolyn. We aim for efficient and top-notch service, especially when it comes to complex deals. Your kind words and the 5-star rating mean a lot to me and the team here at Primary Residential Mortgage, Inc. Looking forward to assisting you in the future.