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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

339 Review(s)
4.96
Nicholas G I September 17, 2023
Amy and her team were fantastic every step of the way. This was my first time buying a home, and I cannot believe how smoothly everything went. There was a lot of paperwork and a lot of follow through her and her team had to do. Could not have done it without them. Thank you very much!
Reply from Amy Fichter: I'm deeply grateful for your kind words, Nicholas. Helping first-time homebuyers like you navigate the mortgage process is something my team and I truly enjoy. We are thrilled to hear we made your experience smooth and hassle-free. Remember, we are always here for you if you need anything in the future. Thank you once again for choosing Primary Residential Mortgage, Inc. and for taking the time to leave this lovely review.
Kit S September 14, 2023
Best lending institution I know! You guys never dissapoint, and always hit it our of the park!
Reply from Amy Fichter: Thank you, Kit! You set us up for success so an all-around great team. I appreciate you!
Sharon E September 2, 2023
You make Real Estate transactions easy for everyone. My buyers are never surprised because you keep them informed throughout the process. I absolutely love working with you.
Wendy W September 2, 2023
A smooth transaction requires 2 good agents, a motivated and easonable Seller, a motivated and reasonable Buyer, a good title company and a GREAT LENDER. Amy and her team had that part 100% covered and we actually settled early!
George Tyler J August 19, 2023
Could not be happy working with Amy she was fast and answered all my questions.
Reply from Amy Fichter: Thank you so much for the kind words and perfect rating, George! I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. Knowing that I was able to answer all your questions quickly and effectively truly makes my day. If you ever have more inquiries or need our services in the future, I'm just a phone call away. Thanks again for choosing us.