Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.

Check out what past customers have said about working with us...

Overall Rating:

316 Review(s)

Robert Caleb H April 10, 2024

Kimberly C April 3, 2024

Jennifer L B March 8, 2024

Zach was very informative and walked me through every step of the way. I had tried to use a different finance company and that person was not a good fit. That person had told me that my loan was going to be impossible to obtain. I was recommended to Zach by my realtor and he was fantastic. He was able to secure the home I really wanted. I would highly recommend him.

Reply from Zack Lovett | Loan Officer | Primary Residential Mortgage, Inc.: Jennifer, It was such an honor helping your family get into the home of your dreams!! Z

Markisha N M September 28, 2023

Zack kept me updated on what was going on, he kept me calm when I was ready to freak out. If I had questions about anything, he was always there to answer them. He was always friendly when we talked. He assured me and my husband that he’d do everything he could to get us in own home and he did.

Reply from Zack Lovett: I'm truly grateful for your kind words, Markisha. It's always my goal to keep my clients informed and at ease during the process, and I'm pleased to hear that I succeeded in doing so for you. It was a pleasure to be able to assist you and your husband in achieving your dream of homeownership. Should you or anyone else you know require any future mortgage assistance, rest assured I will be there to guide you every step of the way. Thanks for trusting Primary Residential Mortgage, Inc. and giving me a perfect rating. It means a lot. Best Regards, Zack Lovett

Richard Starks September 28, 2023