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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

226 Review(s)
4.82
Crystal M July 25, 2023
This was one of the best teams I’ve worked with. Everyone was on the same page and communication was excellent. I would love to work with you again. Thank you!
Reply from Wendy Reeder: Thank you for your wonderful review, Crystal! We are so glad to hear that you had such a great experience working with Wendy Reeder and the rest of the team here at Primary Residential Mortgage, Inc. We look forward to the opportunity to work with you again too!
Karen S July 12, 2023
Escrow officer, Wendy Reeder, was totally on top of it. The video updates were kind of in my opinion. Maybe I had just never had updates like that and found it time consuming
Reply from Wendy Reeder: Hi Karen, We are glad to hear that Wendy Reeder, was on top of it and provided you with the necessary updates. Thank you for your feedback regarding the video updates. We take customer feedback seriously and will consider adjusting our process to better meet your needs. Thank you for choosing Primary Residential Mortgage, Inc.
Paloma C July 8, 2023
Thank you Wendy for always taking great care of my clients! And always educating and being so informative.
Reply from Wendy Reeder: Paloma, thank you for taking the time to leave such a wonderful review for Wendy. We are thrilled to hear that she is taking such great care of your clients and providing them with the education and information they need. Thank you again!
Shawn James D June 23, 2023
Wendy assisted me in a smooth transition in my closing process. Introduced me to the CALHFA which was and is a huge help in my budget.
Shelby S May 23, 2023
Wendy helped make our mortgage process seamless and easy! We have worked with her on 2 homes now and have had the best experience. I highly recommend her!