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Our Team

Meet our team of talented mortgage professionals! We look forward to working with you.

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Scott Nelson

Scott Nelson

Branch Manager
Daniaele Hawes

Daniaele Hawes

Loan Officer Assistant
Tony Hawes

Tony Hawes

Loan Officer

Customer Reviews

Overall Rating:

523 Review(s)
Matthew M March 4, 2022
Tony and Dani did everything they could to show us we were in good hands. If we had any questions, they were always available. They kept us up-to-date and made sure that we stayed on track to close quickly and painlessly. Together they make and absolutely amazing team. I would absolutely recommend them and will definitely use them in the future!
Reply from Tony Hawes: Thank you! .. We had such a good time working with everyone on this transaction! Enjoy your beautiful new home and please reach out anytime if we can ever help in any way from here.
German V January 21, 2022
Communication was excellent. Tony and his team kept us updated throughout the entire process.
Reply from Tony Hawes: It was our honor and pleasure to work with you both on the transition into your new home in Tyler! Thanks for the opportunity .. Reach out if we can ever be of assistance down the road!
Katherine J January 16, 2022
Great people and easy to work with.
Reply from Tony Hawes: Thank You! .. Thanks for letting us be a part of your transition to Tyler!! It was truly a pleasure.
Jamie Ryan L October 16, 2023
I have used Scott and team twice now. Each time the process was made as simple as can be. All of my questions and concerns were answered timely and thoroughly.
Reply from Scott Nelson: I'm sincerely grateful for your kind words, Jamie. It's always a pleasure to work with you and make the mortgage process as seamless as possible for you. Your satisfaction is our priority and we're glad to have successfully addressed all your queries and concerns. We, at Primary Residential Mortgage, Inc., always strive to provide you with the best service. Looking forward to continuing our successful collaboration in the future. Thank you for choosing us, not once but twice!
Stephanie M October 10, 2023
It was a pleasure working with you! I appreciate the open communication during the process!