Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
39 Review(s)
4.56
Jeffrey P
June 15, 2021
I felt like I was sending multiple copies to different people throughout the process and only when I mentioned it was there any communication between the team. Then at the end we were given some information that more than doubled our money needed to close. Had we given any false or withheld any information, not only would we be held accountable but there would probably be some severe consequences. Instead I got an apology text.
Errol W
June 4, 2021
Very friendly and knowledgeable but extremely hard to get a hold of for any questions or concerns.
Madeline A
June 4, 2021
Terry was very nice and seemed knowledgeable when I talked to him. The big problem for us was that we barely talked to him. He was mostly unavailable, to the point where we were sending multiple emails, texts, calls and never hearing back. In fact, we’ve heard from Terry the most we ever had after we’ve closed because he wanted us to give him a review. The experience was very disappointing and negatively impacted our first home buying experience.
Richard L
May 19, 2021
Terry was neither responsive to our questions and concerns, at least not without intervention by our real estate agent, nor did he maintain a record of updated data. He was not proactive about keeping us informed about the status of our application or about how to redress incorrect data. He was responsible for inaccurate closing documents sent to us 24 hours before closing.
Maxwell G
May 20, 2021
Terry was great throughout this process, very knowledgable and willing to go the extra mile to make sure we were comfortable from start to finish.