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Customer Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

178 Review(s)
4.97
Roberto G April 9, 2024
Edgar is quick to respond, responsible, very helpful strategic and resourceful.
Tony M April 3, 2024
Edgar did an awesome job working the loan for the buyer.
Tony M March 21, 2024
Thank you for all your hard work and getting this tough loan closed
Reply from Edgar J Hernandez: I appreciate your kind words, Tony. It was a pleasure to assist you with your loan. At Primary Residential Mortgage, Inc., we aim to navigate even the toughest situations to ensure our clients receive the best possible outcome. Your satisfactory experience is our top priority. Looking forward to serving any future mortgage needs you may have. Thanks for the 5-star review.
Daisy Lee H March 6, 2024
He was always available to answer any questions I had, also very attentive.
Reply from Edgar J Hernandez: I deeply appreciate your kind words and 5-star rating, Daisy! I'm delighted to hear you felt supported and well-informed throughout our interactions. I always strive to provide a seamless experience for my clients - your satisfaction is my priority. It was my pleasure to assist you. If you have any more questions in the future, don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc. -Edgar J Hernandez
Martha M February 22, 2024
Excelente servicio
Reply from Edgar J Hernandez: I'm really grateful for your positive review, Martha. Your satisfaction is my top priority and I am thrilled to know that you found my service excellent. I look forward to working with you again in the future at Primary Residential Mortgage, Inc. Thanks for taking the time to rate me 5 stars.