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Customer Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

183 Review(s)
4.97
Andrea Herrera July 1, 2024
Edgar Hernández provided exceptional service. His professionalism, expertise, and dedication made the home buying process smooth and stress-free. I highly recommend Edgar for anyone in need of a reliable and knowledgeable loan officer.
Javier Ibarra June 27, 2024
He was always ready to help and with a good positive attitude all the way
Reply from Edgar J Hernandez: I'm thrilled to know that you're satisfied with the service you received, Javier. It was my pleasure to assist you, and your positive feedback means a great deal to me. I strive to maintain a high level of readiness and positivity throughout the process at Primary Residential Mortgage, Inc. Thank you for taking the time to rate me with 5 stars, and I hope to work with you again in the future. Edgar J Hernandez
Michael W Hayes Jr May 11, 2024
Pretty great experience
Reply from Edgar J Hernandez: I'm thrilled to hear that you had a great experience, Michael! I strive to provide outstanding service for all my clients at Primary Residential Mortgage, Inc., and I'm pleased to know that you're among the satisfied ones. Please do not hesitate to reach out if there is anything more I can assist you with in the future. Thank you for the 5-star rating! Edgar J Hernandez
Karla Silva May 10, 2024
Thank you for working diligently on my clients file!
Joshua James Gilmore April 20, 2024
He went above and beyond for us and made it happen with what we needed.
Reply from Edgar J Hernandez: Thank you, Joshua, for your generous review. I'm thrilled to hear that you're satisfied with the service I provided. Here at Primary Residential Mortgage, Inc., we always strive to go above and beyond for our valued clients. Your feedback is highly appreciated and will help me to continue to improve and deliver high-quality service. Looking forward to assisting you again in the future.