Loan Programs Especially for You

We work hard to be one of the best mortgage companies in Raleigh by helping you achieve your goals of home ownership. We have multiple home loan programs and refinance options for you to choose from.

Chad Erling, our seasoned local branch manager of Primary Residential Mortgage, Inc., in Raleigh, helps you find the best loan program for your financial situation. Customer service and communication skills should be a standard for loan officers, but what sets Chad apart is his drive to help you make an informed decision. He makes sure you explore all possible financial options and gain a thorough understanding of each one before deciding what will work best for your unique goals and situation.

Chad’s team happily assists you, from start to finish, with the mortgage loan process.

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A Personal, Positive Home Loan Experience

The Raleigh/Durham area is one of the hottest real estate markets in the country. Our Raleigh mortgage loan officers work extra hard to make your home buying experience as simple and easy as possible. Our team builds a collaborative customer relationship with you in order to readily address your mortgage loan concerns with suitable home financing solutions.

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Chad Erling

Chad Erling

Branch Manager
Mike Taylor

Mike Taylor

Loan Officer
Timothy Arnett

Timothy Arnett

Loan Officer

Customer Reviews

Overall Rating:

1125 Review(s)
Nicolas V June 5, 2024
Mike was very responsive every time I needed him and made sure that all my questions were answered. Mike was very knowledgeable and took extra time to explain important details in different ways to help me better understand. I really liked that Mike followed up with me every step of the way to make sure that I didn't fall behind or have any questions that popped up.
Sharon E June 3, 2024
Michael and his team are great. It's always a pleasure working with him!
Zachariah C May 28, 2024
Great support throughout
Reply from Michael Taylor: I'm thrilled to hear that you found my support helpful, Zachariah. It's always my goal at Primary Residential Mortgage, Inc. to provide a smooth and supportive experience. Your positive feedback means a lot. If you have any other needs in the future, don't hesitate to reach out. Thanks for the 5-star review!
Matthew K May 27, 2024
Mike and his team are great to work with. Regular updates throughout entire transaction. Takes the time to explain what is happening and what we need to do next. Highly recommend.
Reply from Michael Taylor: Thank you for your kind words, Matthew. I'm thrilled to hear that you found the process easy to understand and appreciated the regular updates. My team and I always strive to provide the best possible service and your feedback serves as a great testament to this. We look forward to serving your future mortgage needs at Primary Residential Mortgage, Inc. Don't hesitate to reach out if you need anything! - Michael Taylor
Colton B April 23, 2024
He was always on point, always there for our questions, and always there for us as a whole. He was patient and respectful, while also being straightforward and clear in his explanations. It truly felt he was on our side and we couldn’t have asked for a better experience.
Reply from Michael Taylor: Thank you so much for your kind words, Colton. I'm delighted to know that you had a positive experience with me at Primary Residential Mortgage, Inc. I always strive to provide timely and helpful service to all my clients, and it's gratifying to hear that this was the case for you. I was truly on your side during the process and I'm glad I was able to make it a good experience for you. Thanks again for your trust and for giving me a 5-star rating. It was a pleasure working with you!