Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

14 Review(s)
Wendy Lee P January 16, 2024
Richard and Susan Walker are communicative at all points of the process. They give great guidance on current mortgage rates/best advice on which avenue to pursue. We have done several transactions with them and they are both friendly and professional and really cross all the T’s and dot their I’s! We loved working with them and will do so in the future if we need to again.
Reply from Richard Walker: Thank you so much for your kind words, Wendy. I'm glad to hear that you appreciated our communication and guidance throughout the mortgage process. Susan and I always strive to ensure our clients have all the information they need to make the best decision possible. We're thrilled to have had the opportunity to assist you with several transactions and look forward to serving your future mortgage needs. Your trust in us is greatly valued. Thanks again for taking the time to provide such a wonderful review! Best regards, Richard Walker - Primary Residential Mortgage, Inc.
Gail A M October 13, 2023
He was supportive and helpful throughout the process. He was available at anytime to answer questions.
Reply from Richard Walker: I'm sincerely grateful for your kind words, Gail. It was my pleasure to assist you throughout the process and I'm glad I could be there to answer all your questions. Your satisfaction is our priority at Primary Residential Mortgage, Inc. and your positive feedback is greatly appreciated. Thank you for taking the time to rate us and for the impressive 5-star rating. I look forward to working with you again in the future. Best regards, Richard Walker.
Robert J A August 1, 2023
He was very personable and professional. Explained thongs as we asked
Reply from Richard Walker: Thank you for your kind words, Robert! I'm glad to hear that I was able to make your experience with Primary Residential Mortgage, Inc. a pleasant one. I always strive to provide my customers with professional and personable service.
Elizabeth A A July 19, 2023
He was very professional in his attitude tpward jelping ud. If he didnt know thecexact answer to a questoon he got thexanswer and gotvitvtovus very soon.
Dudley Pearce A June 30, 2023
He went above and beyond