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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

148 Review(s)
4.97
Kathleen M
April 27, 2017
Thank you for being available on our time schedule, which was always after hours! You were so helpful in giving us anunderstanding of the process. Your encouragement and wisdom in helping us make the right decisions for our family were such a blessing. Your team was positive and always responded right away to any questions we had. We have already recommended you to friends! Thank you for helping us through the process of owning a home.
Eric
April 27, 2017
He really cares about you and your family, and the entire thing was super easy. He really makes sure you know what's going on through the entire process so you are never in the dark on what's going on.
Charles T
April 26, 2017
Avi's team are top notch. They serviced our loan and where available every time we called. Weekends and evenings included. I felt well informed through the process so that I felt I could make wise financial chooses. They shared excellent advice and even where a part of the closing process. With us from the beginning to the end. Thank you my friend for excellent job helping us purchase our first home. We love our home! Avi and his team helped make the process enjoyable. Happy Customer, Todd
Eric Ownby
February 18, 2017
We moved to the area from TN and could not be more pleased with our experience at PRMI. We mainly worked with Tim but the whole team were the most pleasant to work with. They actually care about you and want you to have a great home buying experience. We would 100% recommend Tim, Avi, or Becky!!! Hands down best people to work with.
Tom Merriott
August 9, 2016
Tim Garret and the rest of Primary Residential Mortgage were FANTASTIC!!! Tim, Avi and Rebecca were all just so easy to work with. They make you feel like you are there only customer with how attentive they are with all your needs and special situations!! I had knee replacement surgery which caused some issues with the underwriters and they were able to help us work it all out. Dealing with Tim made me feel like i gained a friend and not just a mortgage broker!! He spent so many hrs after hrs making sure EVERYTHING was taken care of and we missed nothing!!! They got all my moneys worth with the available concesions towards purchase in my contract. Always kept me informed and were just a phone call away with any questions, big or small, I wanted to know the answer to. I really cant say enough about the entire team. Even the cup of coffe i got while waiting to meet Tim the first time was perfect hahaha . Seriously, Avi runs a very tight ship at Primary with a family feel. There is NO CHANCE, I will use anyone else if I ever make another purchase!!!