Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
358 Review(s)
4.95
Maria Elizabeth June 14, 2025
Her guidance and understanding of the situation.
Reply from Mara Montes | Retail Branch Manager | Primary Residential Mortgage, Inc.: We appreciate your feedback about your experience. It's wonderful to know that Mara's guidance and understanding made a positive impact. Thank you for sharing your satisfaction with us.
Luis Arturo June 9, 2025
she is very competent
Reply from Mara Montes | Retail Branch Manager | Primary Residential Mortgage, Inc.: We appreciate your feedback, Luis. We're thrilled to hear that you found Mara competent. Your satisfaction is important to us, and we are here to assist you with any future needs.
Miriam Mora June 6, 2025
Mara is the best!!!! We are so lucky to have found her!! She is so graceful and makes the whole process flow so smooth and is always there to answer your questions right away!!
Miriam June 5, 2025
Mara is the best ever!! She was so patient with me and so informative,she made the whole process flow so smooth and not stressful at all. she made sure i was understanding the whole process and kept on checking on us to make sure we were 100% happy she even took the time out of her busy day to come with me to the title company.Shes just so graceful and really just cares about her clients!! she made me feel like she was family instantly and right away we knew we could trust her and her work. Thank you Mara you are the best So happy we found you!!!
Reply from Mara Montes: I'm thrilled to hear that you had such a positive experience. It was my pleasure to guide you through the process and ensure everything was smooth and clear. Your trust and happiness are incredibly important to me. Thank you for your kind words and for allowing me to assist you.
ANTONIO May 22, 2025
As always, outstanding work! Thank you! :)
Reply from Mara Montes: I'm thrilled to hear that you had an outstanding experience, Antonio. It was a pleasure assisting you, and I appreciate your kind words.
