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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

279 Review(s)
4.96
Michelle W October 18, 2023
Man has done everything in his power throughout our house buying experience to ensure that my husband and I were well taken care of. We are beyond grateful for his care, his attentiveness, and his promptness throughout this process. We are beyond grateful for Man and his huge part in landing on our brand new dream home.
Reply from Man Phan: I'm truly humbled by your kind words, Michelle. It was a privilege to assist you and your husband with your home buying experience. Ensuring that you're well taken care of is always my priority, and I'm thrilled to have played a part in helping you land your dream home. At Primary Residential Mortgage, Inc., we always strive to deliver the best service possible. Your satisfaction is our biggest reward. Thank you for your trust and for taking the time to share your experience.
Robert Dean B July 5, 2023
Man was professional, timely, competent and hard working. He is enthusiastic and friendly. He stays on top of things and keeps you in the know without being pushy. On the flipside, he is always available to answer questions. Was a big help navigating through the mortgage process of selling and buy two houses at the same time. I highly recommend Man and his staff.
Lynda H June 22, 2023
Always a pleasure doing business with you Man!
Meryl Manning S June 16, 2023
One item was that the Elizabeth Homer was concerned that the $106,000 wired to closing was not shown on the settlement statement. First American said that the lender did not want that on it and was concerned & befuddled as to why. Possibly you can explain that and later she was requested to sign that the monies came from Charles and her name was not on it, although the wire came from her account.
Blair D June 16, 2023
Very professional, informative and available!