Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
195 Review(s)
4.93
Allison D
October 3, 2023
Mary Jo is the consummate professional. Knowledgeable, communicative and resourceful! Working with her is always a pleasure and she's a true asset for me and my clients!
Reply from Mary Determan | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks so much for your kind words! I always love being part of your team and appreciate working with you.
Geoffrey Fiske B
September 2, 2023
Excellent at listening and thinking through best options and presenting information clearly, and dealing with all aspects of securing the mortgage.
Reply from Mary Determan: Thank you so much, Geoffrey, for your kind words and wonderful 5-star rating. I'm thrilled to hear that you found my services at Primary Residential Mortgage, Inc. to be excellent. My goal is always to provide clear information and the best possible solutions to my clients, and I'm glad I could do that for you. Thank you for trusting me with your mortgage needs. I look forward to working with you again in the future.
Natalie S
August 30, 2023
She walked us through every step of the process and made us feel comfortable the entire time.
Reply from Mary Determan: Thank you so much for your kind words, Natalie. I'm really pleased to hear that you felt comfortable throughout the mortgage process. Your satisfaction is my top priority, and I'm delighted that your experience with Primary Residential Mortgage, Inc. reflects that. Looking forward to working with you again in the future.