Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
195 Review(s)
4.93
Mary Beth E
January 24, 2024
Mary Jo once again for extremely communicative throughout the entire process and enjoyable to work with again!
Reply from Mary Determan: Thank you so much for the glowing review, Mary. I am thrilled to hear that you enjoyed working with me again at Primary Residential Mortgage, Inc. Communication is a vital part of my work, and I'm happy to know that you appreciated my efforts. I look forward to assisting you in the future. Thank you again for the 5-star rating, it truly means a lot.
Benedette C C
December 31, 2023
Mary was responsive, through and very personable. She expressed care throughout the transaction. We are grateful for this experience with Mary and her team.
Reply from Mary Determan: Thank you very much, Benedette, for your kind words and for this fantastic rating! I'm thrilled to hear that you had a positive experience with my team at Primary Residential Mortgage, Inc. It was a pleasure to guide you through the transaction and I'm especially glad to hear that my personal approach was appreciated. Thank you for trusting in us. If you need further assistance in the future, please do not hesitate to reach out.
Darrick L
December 19, 2023
Thorough, responsive and knowledgeable.
Reply from Mary Determan | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks so much Darrick! Always enjoy working with you.
All the best to you in your new home!
Ann T
December 14, 2023
It was nice working with you.
Reply from Mary Determan | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks so much Ann. I enjoyed working with you too! Look forward to working with you again sometime.
Enjoy the Holidays with your family.
Theresa D
October 25, 2023
She was excellent as always and my client was very pleased as I was throughout the entire transaction.
Reply from Mary Determan | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks so much Theresa!
I love working with you and your buyers. Appreciate being part of your team!