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Customer Reviews

Overall Rating:

240 Review(s)
4.98
Jordan T C April 30, 2024
Amazing experience all around. Lisa was able to keep me calm and collected throughout my first home buying experience. Her and her team took care of my mortgage needs with swift and clear communication. Impressive.
Reply from Lisa-Marie Thompson: I'm thrilled to hear about your positive experience with us, Jordan! Being there for you during your first home buying journey was truly my pleasure. I'm glad my team and I could provide the swift and clear communication you needed. Thank you for the perfect rating and the wonderful feedback. It means a lot. It was a joy to assist you and I'm here if you need anything else in the future.
Tom C April 22, 2024
I have been using Lisa-Marie Thompson for the past 30 years. As a customer service oriented agent the only possible explanation for this is that my clients love her. She is professional, available, communicative, has integrity, and has always gotten the job done on time. Why would I go anywhere else?!
Reply from Lisa-Marie Thompson: Tom, your kind words are much appreciated! I'm thrilled to hear that you've been pleased with my service for the past 30 years. It's always been my objective to provide professional, efficient, and communicative service. The fact that you've remained a valued client for all these years is the best compliment I could receive. Thank you for your trust and loyalty to Primary Residential Mortgage, Inc. Looking forward to serving your mortgage needs for many more years to come! Best, Lisa-Marie Thompson
Yasir S A March 4, 2024
Great individualized financial advising
Reply from Lisa-Marie Thompson | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much Yasir for trusting me. I know you had many lenders to choose from and I am honored you chose us.
Yvonne G February 26, 2024
As always it is such a pleasure to work with Lisa Marie "The Mortgage Lady". Her and her team took such good care of my clients that the entire home buying process was a breeze. When she says they can close in 15 days she is not kidding! Working with Lisa Marie always makes my offers stand out above the rest! She not only talks the talk, but walks the walk!
Reply from Lisa-Marie Thompson: Thank you so much, Yvonne, for your glowing review and 5-star rating. It's heartwarming to read your kind words about me and my team at Primary Residential Mortgage, Inc. We always strive to make the home buying process as smooth and efficient as possible, and comments like yours make our efforts worthwhile. I'm thrilled that we were able to close in 15 days and make your offers stand out. Look forward to continuing to serve your mortgage needs in the future!
David McFarland February 22, 2024
This is an excellent top-notch group. Smooth and fast. Responsive and clear with coordinating all that needs to be done.