Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
184 Review(s)
4.87
Suzanne M
January 29, 2024
Kevin provided weekly updates all of which I appreciated!
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Suzanne, I really enjoyed working with you!
Kenneth W H
January 17, 2024
Kevin kept us informed throughout the process and coordinated our "hybrid" closing with an escrow company in Arizona. In addition, Kevin was always available to answer our questions.
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: It was an honor to help! Congrats on your new mountain home!
Shawn K
January 11, 2024
I always enjoy working with Kevin. He keeps us informed throughout the entire loan process and he is very professional. I love that I can easily get him on the phone if I have any questions.
Reply from Kevin Yoder: I'm thrilled to hear such positive feedback, Shawn. It's always a pleasure working with you as well. My goal is to ensure a seamless loan process and open communication is a large part of that. I'm honored you've recognized my efforts. Feel free to get in touch anytime you have questions or concerns. Thank you for taking the time to review your experience with Primary Residential Mortgage, Inc. and myself. I look forward to our continued relationship.
Gregory Thomas S
October 30, 2023
I'm a hard customer to please and have no problem taking my business elsewhere. Kevin took time to answer my questions and made it very easy.
Reply from Kevin Yoder: I sincerely appreciate your kind words and stellar rating, Gregory. It's always my goal to make the mortgage process as simple and straightforward as possible for my customers. I'm glad I was able to meet your expectations and assist you with your needs. If you ever have further questions or require additional assistance in the future, please don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc.
Amanda Kay S
October 27, 2023
Kevin was very knowledgeable and courteous throughout the process, and always attentive to our needs. Highly recommended!
Reply from Kevin Yoder: Thank you so much for your kind words, Amanda. I truly appreciate the full rating. It was a pleasure to assist you throughout your mortgage process. Your satisfaction and comfort are my top priorities, and I'm glad to hear that I was able to deliver. Your recommendation means a lot to me and the team at Primary Residential Mortgage, Inc. Don't hesitate to reach out if you need anything in the future. Best regards, Kevin Yoder.