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Customer Reviews

Overall Rating:

211 Review(s)
4.92
Patrick Z September 23, 2023
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Jordan Scott W September 12, 2023
Kaoru was amazing from start to finish! He was attentive, patient, so knowledgeable, and walked us through every step. I wish I could give more than 5 stars! Thanks for everything, Kaoru!
Reply from Kaoru Forbess: I'm truly humbled by your kind words, Jordan. It was my pleasure to guide you through each step and provide the knowledge you needed. Your satisfaction is my top priority and I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you as well. Thank you for choosing Primary Residential Mortgage, Inc. and for your generous rating. Looking forward to assisting you in the future!
Christopher M J September 9, 2023
Koaru was exceptional throughout the entire loan process. He always assisted with needed documents and explanation of conditions.
Reply from Kaoru Forbess: I'm truly humbled by your kind words and high rating, Christopher! It was a pleasure assisting you throughout the loan process. I make it a point to be there for my clients in any way possible, including helping with documentation and clarifying any conditions that may seem confusing. Looking forward to serving you even better in the future. Thanks again for choosing Primary Residential Mortgage, Inc. Best, Kaoru Forbess.
Kierra M September 8, 2023
Outstanding lender, very transparent throughout my whole process.
Reply from Kaoru Forbess: Thank you, Kierra, for your positive feedback. I'm really glad to hear that you found our process to be transparent. That's something we strive for at Primary Residential Mortgage, Inc. Transparency builds trust, and trust is key to any successful financial partnership. It's wonderful to know that we could provide you with an outstanding experience. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words.
Blair K September 5, 2023
Kaoru is a go to lender for me and my clients. The service he provides is something I appreciate time and time again.