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Customer Reviews

Overall Rating:

243 Review(s)
Paul W April 11, 2024
We had a small window to settlement,just 18 days...Kaoru was able to make this transaction work.
Julia P March 27, 2024
We can’t thank Kaoru enough for all of his help with our loan and getting to closing. We reached out incredibly last minute when a house popped up unexpectedly and he made it all happen and made it look easy.
Reply from Kaoru Forbess | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you Julia! It was awesome working with you guys. Congrats on the new house!
Andrew Scott B March 16, 2024
Personable, knowledgeable, and professionional. As first time home buyers with lots of questions, Kaoru made himself available and was very patient with us along the way.
Reply from Kaoru Forbess: Thank you Andrew! Really enjoyed working with you!
Bryan S March 14, 2024
Kaoru was fabulous to work with!! He kept me Informed the whole Time and closed the loan on time!!
Reply from Kaoru Forbess: You're a legend Bryan.
Christy Joy M March 12, 2024
This was our first time buying a home so it was simultaneously an exciting and overwhelming experience! Kaoru was helpful in answering our many questions and very accessible. His advice helped us secure a good interest rate and first time home buyer benefits where possible. Because we were new to the process, it could have been helpful having some pieces of information a little earlier on, but overall, it was a good experience and we would definitely go to Kaoru again in the future!
Reply from Kaoru Forbess | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you Christy! Enjoy the new house!