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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

177 Review(s)
4.94
Debbie E January 12, 2024
I always enjoy working with you. I get regular updates and my client is always kept informed.
Reply from Kenneth Crawford: I'm truly grateful for your positive feedback, Debbie. It's always a pleasure working with you as well. Ensuring you and your client are well-informed is my top priority. I look forward to providing the same level of service in the future for you and Primary Residential Mortgage, Inc. Thanks for the perfect rating!
Kellie L October 9, 2023
Top notch service as always!!
David Melin September 30, 2023
Scott walked me through every step of the process and took time to explain everything. The level of service Scott provided was amazing! Many thanks!
David M September 30, 2023
Scott walked me through every step of the way and even made the final signing appointment to answer any questions I may have. The service I received was second to none! Many thanks Scott!
Reply from Kenneth Crawford: I'm absolutely delighted to hear about your positive experience, David. It was a pleasure to assist you through each step of the process, ensuring you felt comfortable and informed. I truly appreciate you taking the time to leave such a wonderful review. Your feedback is invaluable to us at Primary Residential Mortgage, Inc. Should you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you again for the 5-star rating!
Maricela R July 28, 2023
He answer all our questions and help us understand all we noto know
Reply from Kenneth Crawford: Thank you so much Maricela for your kind words! I am so glad I was able to answer all your questions and help you understand the process. I am proud to work for Primary Residential Mortgage, Inc. and look forward to helping more customers like you.