Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
322 Review(s)
4.96
Alejandro P
April 27, 2024
Jim was great! He seemed genuine, just a good experience over all!
Asperlando J
April 2, 2024
Thank you, Jim! I always love when my clients felt like they were communicated to and were understood. Communication were onpoint from the start to the end. You delivered outstanding service to my clients and myself. I highly recommend Jim willis.
Reply from Jim Willis: I deeply appreciate your kind words and stellar rating, Asperlando. It's always my goal to ensure clear communication with all of my clients. I'm thrilled to know that you felt understood and satisfied with the service. It was indeed a pleasure serving you and your clients. Thank you for highly recommending me, and I look forward to the possibility of working with you in the future.
Stephanie B
April 1, 2024
Jim had great communication throughout the entire transition. Look forward to working with PRMI again in the future!
Reply from Jim Willis: I'm thrilled to hear that you had a positive experience working with me at Primary Residential Mortgage, Inc. Communication is key in this line of work and I always strive to keep my clients informed and engaged during the entire process. Thank you for the 5-star review, Stephanie. I'm looking forward to assisting you with your future mortgage needs.
Rhode-Pascale Jeannis-Ostin
March 30, 2024
He did an awesome job, we close in less than two months.
Rhode-Pascale J
March 30, 2024
He was very understanding, very on point with everything and efficient. We close in less than 2 months with Jim, that was awesome! I’d recommend him over and over. Thank you again for everything
Reply from Jim Willis: I'm genuinely thrilled to hear such positive feedback, Rhode-Pascale! Closing in less than two months is indeed a great feat and I'm glad I could make it happen for you. Your recommendation means a lot to me and it was a pleasure helping you navigate through this process. Thank you for choosing Primary Residential Mortgage, Inc. for your mortgage needs. Here's to many more successful transactions in the future!