Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
199 Review(s)
4.9
Deborah Lynn October 30, 2024
Always avaliable to answer questions and concerns. She was great!
Reply from Holly Hessong: Thank you so much for your positive review, Deborah. I'm thrilled to hear that you found me easily available, it's my top priority to ensure your questions and concerns are addressed promptly. I'm glad to have been of great service to you at Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
James Alvin October 30, 2024
Always available to answer questions. Always polite and respectful when I called. She kept us informed on all steps required to complete the process.
Reply from Holly Hessong: I'm truly grateful for your kind words, James. It was my pleasure to assist you and keep you informed throughout the process. Your satisfaction is my highest priority. Thank you for the incredible 5-star rating and for choosing Primary Residential Mortgage, Inc. Looking forward to working with you again in the future.
Melissa Sadler October 25, 2024
Working with you on this transaction, and many in the past, has always been a breeze. You keep me well informed and you have patience with my questions. Looking forward to our continued partnership and getting deals closed!
Reply from Holly Hessong: I'm thrilled to hear that our transactions have been smooth and satisfactory, Melissa. Your questions are always welcome - they help me ensure you're fully informed and confident in our process. I'm equally looking forward to working more with you and continuing to close deals successfully. Thank you for this amazing 5-star review and your ongoing trust in me and Primary Residential Mortgage, Inc. Don't hesitate to reach out for future needs!
Anna M October 20, 2024
David worked hard for us and is extremely knowledgeable, helpful and easy to work with. I would 100% refer him to friend or family.
Reply from David Randolph: I'm thrilled to hear that you had such a positive experience, Anna! Your feedback means a lot to me. Knowing that you found my work to be knowledgeable, helpful, and easy to work with validates the effort I put in for my clients at Primary Residential Mortgage, Inc. Your recommendation to family and friends is greatly appreciated and I look forward to working with you again in the future. Thank you for your trust and the fantastic 5-star rating!
Jon F October 16, 2024
David helped simplify the massive and tedious paperwork when buying a home. Thanks David!
Reply from David Randolph: I'm glad to hear that you found the process more manageable, Jon! Simplifying the home buying process is one of my primary goals at Primary Residential Mortgage, Inc. I'm pleased to know that I was able to assist you effectively. Thank you for the excellent rating and the kind words. I'm here if you need any further assistance.