Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
213 Review(s)
4.98
Harisha July 4, 2025
- I received prompt response for all my queries
- Guiding me thoroughly through the entire process
Mary Grace Agpaoa May 7, 2025
Gina was very helpful and friendly throughout the entire process. She was very accomodating to us as her clients. She answered all of our questions and explained everything clearly. We are very grateful to her and her assistant Jennifer.
Reply from Gina McCarty | Retail Branch Manager | Primary Residential Mortgage, Inc.: Thank you, Mary, for your wonderful feedback. I'm thrilled to hear that you found the process helpful and friendly. It was a pleasure working with you, and I'm glad Jennifer and I could assist with all your questions. Your gratitude means a lot to us.
Stefanee April 30, 2025
Gina was always responsive to my many many questions, walked me through the process, was patient and understanding. Really worked with me. I greatly appreciate her expertise and kindness
Reply from Gina McCarty: I'm thrilled to hear that you appreciated my responsiveness and the guidance provided throughout the process. It was a pleasure working with you, and I'm grateful for your kind words. Thank you for choosing Primary Residential Mortgage, Inc.
Angel April 29, 2025
Your welcome
Deena Babu March 20, 2025
Gina is approachable to clarify all the questions for my clients who doesn't have too much knowledge about the lending process.
Reply from Gina McCarty: Thank you for your feedback, Deena. I'm glad to hear that I could assist in clarifying the lending process for your clients. Helping clients understand their options is a top priority, and I'm pleased that you found my approach approachable and informative. If you or your clients have any more questions in the future, please feel free to reach out.