Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
204 Review(s)
4.98
Christine November 25, 2024
Gina is professional and great to work with. she provides regular updates throughout the process and always closes on time !!
Reply from Gina McCarty: Thank you so much for your kind words, Christine. I'm thrilled to hear that you were pleased with our regular updates and timely closing. Your satisfaction is my top priority at Primary Residential Mortgage, Inc., and your review reaffirms the hard work I put in every day. I appreciate your 5-star rating and look forward to working with you again in the future.
Shravan Kumar November 1, 2024
Timely response and prompt action
Reply from Gina McCarty: I'm so glad to hear that you were pleased with my prompt responses and actions, Shravan. Your positive feedback means a lot to me and the entire team here at Primary Residential Mortgage, Inc. We strive to provide our customers with the best service, and knowing we've hit the mark in your case is truly rewarding. Thank you for taking the time to share your experience and for rating us 5 stars. We're always here for any mortgage needs you may have in the future.
Abhishek October 25, 2024
Availability, quick response and smooth process
Reply from Gina McCarty: Thank you so much for your kind words, Abhishek. I'm glad to hear that you found our process to be quick and smooth. At Primary Residential Mortgage, Inc., we strive to always be available and responsive to our clients. Your feedback makes it all worth it. Here's to your future endeavors!
Monique October 22, 2024
The process was very smooth. There were no issues. Gina made it very easy.
Reply from Gina McCarty: I'm so pleased to hear that you found the process smooth and easy, Monique. It was my pleasure to assist you. Thank you for the fantastic 5-star rating, it means a lot to us at Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future if you need anything further.
Anoop October 4, 2024
Gina was very responsive to our queries and gave timely and accurate updates. Loan process went smoothly
Reply from Gina McCarty: I'm thrilled to hear that your experience with Primary Residential Mortgage, Inc. was a positive one, Anoop! Your satisfaction is my priority, and I'm glad to know that I was able to provide timely and accurate updates. The loan process can be complex, so I'm happy to hear it went smoothly for you. Please don't hesitate to reach out if you have any further questions or needs. Thanks for the fantastic rating!