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Customer Reviews

Overall Rating:

136 Review(s)
4.93
Adrienne O March 21, 2024
Was responsive and was knowledgable about this process
Reply from Geneva Dignan: I greatly appreciate your kind words and 5-star rating, Adrienne. I'm glad to know that you found my assistance helpful and informative. At Primary Residential Mortgage, Inc., our goal is to make the process as straightforward as possible for our clients. Please don't hesitate to reach out if you have further needs or questions. Thank you once again for your feedback.
Marcella D March 6, 2024
Geneva made me feel important and addressed my questions and concerns guickly.She is a wonderful human being and I am so glad that I had the opportunity to work with her .I will with pleasure refer everyone to her because the she made the whole process quite pleasant.
Reply from Geneva Dignan: Thank you so much for your kind words, Marcella. I'm really pleased to hear that you felt important and that your questions and concerns were addressed quickly. It was truly a pleasure working with you and I'm overjoyed that you found the process pleasant. I appreciate your willingness to refer others to me and to Primary Residential Mortgage, Inc. I look forward to continuing to deliver high-quality service. Thanks again for the 5-star review!
Jeffrey S March 5, 2024
Geneva was awesome to work with! Being a former LO myself for 22 years, communication was always my #1 especially whenever a situation arose and needed resolution. Geneva exceled with her communication and it was greatly appreciated in a somewhat complex transaction from the seller's side! Well done!!
Bethanie F March 4, 2024
you know how I feel!
Reply from Geneva Dignan: Thank you so much, Bethanie, for your amazing 5-star review! Here at Primary Residential Mortgage, Inc., we always strive to provide exceptional service, and I'm glad to hear that we met your expectations. Your feedback means a lot to me and I truly appreciate it. If you have any other mortgage-related needs or queries in the future, please do not hesitate to contact me.
Robyn E September 25, 2023
Geneva was great! Prompt and thorough communication until closing! My buyer was extremely happy with her services and I couldn't ask for anything more from a local lender! Thanks Geneva! Looking forward to working with you again in the future.