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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

24 Review(s)
5.0
Mary Karen G September 1, 2023
She was extremely helpful, and as well very responsive. She helped us through the rough situations which made it clear to the closing. We were very compassionate and patient during her unexpected situations and that just made us realize how grateful we are to have her as our real estate loan officer. She is supremely THE BEST !!!!
Reply from Lourdes Rosado | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words. It was truly a pleasure and my honor to assist you on your journey to homeownership! I'm humbled and grateful that you trusted me and allowed me to be a part of that journey. Many blessings to you and your family!
Mayra Michelle H September 1, 2023
Lourdes is professional and straight forward. She answered calls and questions went above and beyond even while she was unwell.
Reply from Lourdes Rosado | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words. I'm humbled and grateful that you trusted me with your clients needs. Thank you and your partnership is greatly appreciated and valued!
Glenda C August 5, 2023
I recommend Giselle 100%! She explain me everything, and helped me through all the process. She moved fast accordingly my needs and make the closing happen in just 12 days! Thank you Giselle!
Reply from Giselle Falla: Thank you so much, Glenda! I'm so glad I could help you through the process and make the closing happen in such a short time. I strive to provide the best service possible for all of my clients at Primary Residential Mortgage, Inc. I'm so pleased you had a positive experience and took the time to leave such a kind review.
Ricardo A M August 3, 2023
Good communication skills , great costumer service by Lourdes
Reply from Lourdes Rosado | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words. I'm humbled and grateful that you trusted me with your clients needs. Thank you and your partnership is greatly appreciated and valued!
Belkis C R July 19, 2023
Very knowledgeable very helpful was there to answer. Every question at any time help me through the whole process start to finish wood recommend a hundred percent