Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

24 Review(s)
Jacklyn K October 6, 2023
I thought your team was excellent to work with. I loved the weekly almost daily emails of updates. I love to be on the know of things in the process, and I was super pleased with the closing. Very smooth transaction!!! Will use you guys in the near future. :)
Aaron R October 1, 2023
Giselle closed my loan early and answered all of my questions. She was also excellent with my clients
Carmelo B September 29, 2023
She is very good and with great knowledge of what she does. Very pleased working with her.
Reply from Giselle Falla: I'm truly grateful for your kind words, Carmelo. Your feedback warms my heart and entails exactly why I love what I do. I aim to provide the best service and knowledge to all my clients, and I'm thrilled that you had a positive experience working with me. I'm looking forward to assisting you with your future mortgage needs at Primary Residential Mortgage, Inc. Thank you so much for the 5-star rating!
Lydia B September 28, 2023
Thank you she help us al lot, she was so helpful and patient. She did very well.
Reply from Giselle Falla: I'm thrilled to hear that you had such a positive experience with Primary Residential Mortgage, Inc. It was truly a pleasure assisting you, Lydia. Your kind words and high rating are greatly appreciated. I strive to provide the highest level of service and patience to all my clients. Thank you for taking the time to share your feedback. It means a lot. Don't hesitate to reach out if you need anything in the future.
Samantha H September 28, 2023
Giselle has a lot of knowledge. She was great!