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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

540 Review(s)
4.97
Kelly S October 31, 2017
This was our first home buying experience and right from the start we could tell that Scott knew what he was doing and had our best interests in mind all the way. When we sat down with him in his office, he went line by line and explained things to us as well as what to expect going forward and he was spot on, Cindy kept us in the loop the whole way with updates and what was needed, and just like Scott, answered every question and encouraged us to ask more if we didn’t understand something.
user5628919 October 9, 2017
My husband and I went into the process meeting with Scott to see what we needed to do to prepare ourselves to qualify for a mortgage. We never thought that he would tell us we could qualify right now! With a little hard work and patience by Scott and Alvin, we were able to purchase our first home. We are so thankful to Scott and the team at Family First Funding!!
Robert W September 25, 2017
Communication, timely responses, availability
Jeremy C September 22, 2017
Unlike an ordinary bank, Scott Nelson was willing to help me get my credit scores where they needed to be to get pre approved. Great guy with a great team of professionals.
Charles V September 6, 2017
It's unbelievable & not seen in today's world how Scott & his team treatmed my wife & I. No matter how many calls we made or how many questions they never acted like we were a bother. I truly felt like we were treated like we were family. I enjoyed it so much I'll probably wear out my welcome just stopping by their office to visit.