Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
692 Review(s)
4.96
Robert A
May 9, 2020
Really made for a smooth transaction. Was always there to answer any questions we had.
Wendy A
May 8, 2020
Michael was super helpful and guided us through the whole process.
Patrice Whitten
May 6, 2020
Highly recommend Michael Scapin at PRMI. I seriously will always do business with him and only him. After 3 different mortgage closings with Michael, one involving our daughter in Tuscaloosa, he has been extremely helpful and follows through on every detail. He shares his knowledge, answers questions, keeps the client in the forefront and is accessible—even on short notice. Needless to say, we are very pleased with Michael and his company.
Patrice S
May 4, 2020
Michael follows up on details and requests, is extremely knowledgeable, explains the why so I understand, endures digital connectivity and client convenience, assists with value and saves unnecessary vista/fees where applicable, is customer service friendly, and care about long term relationships.
Lance S
May 2, 2020
Johnny Boi,
What a pleasant experience: quick texts/e-mail responses, frequent phone conversations, & unwavering client advocacy. John Scapin kept my families first home purchase his number 1 priority. You know that type of service where you feel number ONE? This is what John provided for 30 days straight. No question is a dumb one, and no question will be left unanswered. He was clear giving task direction and providing perspective regarding innerworkings of lender costs, rate lock, VA loans.