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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

92 Review(s)
4.86
Ryan H December 3, 2023
We always appreciate your professionalism and timeliness. Thanks for a smooth transaction.
Dillon A November 23, 2023
Super helpful and knowledgeable thru the whole process. Awesome with responding and helping out whenever I need anything or had any question. We couldn’t have been more satisfied with Alisha’s help!!
Reply from Alisha Abbott: I sincerely appreciate your kind words, Dillon! I'm thrilled to hear that you felt supported and informed throughout your entire process with Primary Residential Mortgage, Inc. It was my pleasure to assist you whenever you needed help or had questions. Your satisfaction is my top priority. Thank you for the stellar review. Please don't hesitate to reach out should you need anything in the future.
Nicole T November 16, 2023
At the end, she didn't keep me in the loop. So, keeping her clients in the loop for closing would be it.
Jason J October 27, 2023
She went above and beyond in helping me buy my first home. She helped every step of the way and was always quick to respond.
Reply from Alisha Abbott: I sincerely appreciate your kind words, Jason. I'm delighted to hear that you had such a positive experience with your first home purchase. Your satisfaction is my top priority, and I'm glad I was able to help make the process smooth and efficient for you. Should you, or anyone you know, ever need assistance in the future, please do not hesitate to reach out. Thank you once again for choosing Primary Residential Mortgage, Inc., and for your generous review.
Ryan B October 6, 2023
Very smooth process. Quick responses. Very knowledgeable.
Reply from Alisha Abbott: I am thrilled to hear your experience with Primary Residential Mortgage, Inc. was smooth and efficient, Ryan. It's vitally important to me that all my clients are well-informed, so I'm glad my knowledge was of great help to you. I aim to provide quick and accurate responses, and I'm delighted that you valued this aspect of my service. Thank you for taking the time to provide a five-star review, your feedback is very much appreciated. Looking forward to assisting you again in the future.