Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
99 Review(s)
4.87
Senobio M
May 23, 2023
The speed with which everything was done was impressive, it exceeded our expectations, we learned a lot with the team, we thank Leydi and his entire team, thank you very much for everything, this is the beginning to continue at another time.
Reply from Aida Pimentel: Thank you so much for your kind words. It is always a pleasure to work with great clients like you. The trust placed in me is very much appreciated. I will always be here to assist you and support you. Cheers to great new memories in your new HOME!
Elaine P
May 18, 2023
Aida’s team is extremely knowledgeable and helpful. They always put the clients interest first. Their communication and team work approach really supports each transaction. Thank you!!!
Reply from Aida Pimentel: It is always a pleasure to work with such a great professional.
Solgi B
April 1, 2023
we are so grateful for Aida's support and assistance .. I recommend to everyone
Reply from Aida Pimentel: It was a pleasure to work with you both. I'm extremely grateful for the opportunity to have been part of this journey with you. Cheers to great new memories in your new HOME!
JORGE R. E
February 14, 2023
Very professional
Reply from Aida Pimentel: Thank you for your positive feedback, Jorge. We're thrilled to hear that you found our Division Manager, Aida Pimentel, to be very professional. At Primary Residential Mortgage, Inc., we strive to provide top-notch service to all of our clients. Your satisfaction is our motivation to continue doing our best. Your 5-star rating is greatly appreciated.
Lakisha W
February 11, 2023
Thank you Aida for your professionalism. It is always a pleasure working with a loan officer that made this smooth process for both myself and my client.
Reply from Aida Pimentel: Thank you so much, Lakisha. It was my pleasure to have worked with you on this transaction. Not only were you understanding but also very patient which made both sides get the job done. Your professionalism made it possible.