Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
99 Review(s)
4.87
Miguel C
March 30, 2024
It was a pleasure to work with Aida and her team. Great communication and very helpful.
It was a wonderful experience and we will continue to do business together!
Reply from Aida Pimentel: Thank you so much Miguel. The pleasure was mine. Working with you and your family has been one of the best experiences I have. Wish you all the best in your new home. Cheers!!!
Tami S
March 28, 2024
I initiated most of the communication. Responded rapidly to emails. Communication could have been more precise and less generalized.
Reply from Aida Pimentel: Thank you for sharing your feedback, Tami. At Primary Residential Mortgage, Inc., we appreciate your comments and are glad to hear that you found our response time satisfactory. We apologize if the communication was not as specific as you needed.
Katiuka Boggiano
February 16, 2024
Reply from Owner: Thank you, Katiuka, for taking the time to give Aida Pimentel, our Division Manager at Primary Residential Mortgage, Inc., such a high rating. We're thrilled to know that you had a positive experience with us. We will certainly pass along your praise to Aida. Your feedback motivates us to continue delivering exceptional service. Please don't hesitate to reach out if there's anything else we can assist you with in the future!
Katiuska B
February 16, 2024
She is impressive for being very professional in her work. She also has a great attitude towards helping her client. For me she is the best lender in the world. Good luck to her and her entire work team.🌹🌹🌹🌹🌹👏👏👏👏
Reply from Aida Pimentel: Thank you so much Katiuska. It was truly my pleasure to have helped you become a homeowner. That is my ultimate goal. I appreciate your words and wish you a world of blessings in your new HOME!
Bernard J
February 14, 2024
Your professionalism and meticulous attention to detail played a crucial role in ensuring a seamless and successful transaction, benefiting both the buyer and seller. I am genuinely thankful for your commitment and expertise, which significantly contributed to a positive overall experience.
Reply from Aida Pimentel: I recently had the pleasure of working with Bernard Jackson Jr. and was thoroughly impressed by his professionalism and willingness to cooperate during the process. Bernard is a true professional who consistently prioritizes his clients' needs. It was a pleasure to have worked with you. I would highly recommend you to anyone seeking a top-notch real estate agent in your area.