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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

255 Review(s)
4.94
Scot Griep November 21, 2023
Mr. Chris Wiley was very friendly, helpful and professional. He was able to meet my needs, assist me with options, and provided outstanding customer service! Mahalo Chris!
Leslie Scot H G November 21, 2023
Chris Wiley provided outstanding customer service from the beginning. He was helpful, professional and willing to help me. He also helped me close on my loaner sooner than scheduled. Mahalo, Chris, for all your help, guidance, and professionalism! Aloha!
Reply from Christopher Wiley: Thank you so much for your kind words and perfect rating, Leslie. I'm thrilled to hear that you were satisfied with the service provided during your interaction with me at Primary Residential Mortgage, Inc. It was my pleasure to assist you in closing your loan ahead of schedule. Your appreciation means a lot and motivates me to strive for even higher standards of service. If you have any other mortgage needs in the future, don't hesitate to reach out. Mahalo and aloha!
Vannessa R October 30, 2023
Chris, I really enjoyed working with you. You came in and saved the day and I will forever be grateful. I look forward to working with you again.
Reply from Christopher Wiley: I'm thrilled to hear that you had such a positive experience, Vannessa. It was a pleasure to be able to assist you, and your kind words truly mean a lot to me. I'm always here to help with your mortgage needs at Primary Residential Mortgage, Inc. and I too look forward to working with you again in the future. Thank you for your highly appreciated review and for the perfect rating.
Paula G October 30, 2023
He did an amazing job with guiding me through the home buying process. He was very attentive and answered all my questions and concerns. I would definitely recommend him to anyone who’s looking to buy a home.
Reply from Christopher Wiley: Thank you so much for the glowing review, Paula! I'm overjoyed to hear you had such a positive experience with us at Primary Residential Mortgage, Inc. It was truly my pleasure to guide you through the home buying process and be able to address all your questions and concerns. Your recommendation means the world to me. I wish you all the best in your new home!
Ashley Lynn T September 14, 2023
Everything was seamless and easy with all the help of Chris. Really happy we were able to work with him.
Reply from Christopher Wiley: I'm truly grateful for your positive feedback, Ashley. I'm thrilled to hear that you found the process seamless and easy. It was indeed a pleasure working with you. Your satisfaction is my top priority, and knowing that you're happy with the experience adds to my motivation. Thank you for trusting me and Primary Residential Mortgage, Inc. with your needs. Looking forward to serving you again in the future.