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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

151 Review(s)
4.98
Tammy Lee W February 17, 2024
Personable, friendly, informative, communicated well, so so helpful. Thank you Spencer
Reply from Spencer Marsh: Thank you for your kind review, Tammy. I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. I strive to provide helpful, informative and friendly service to all clients. Your feedback certainly reinforces this and it's greatly appreciated. I look forward to assisting you again in the future, should you need anything else. Thanks again! Best regards, Spencer Marsh.
Milton A February 15, 2024
Spencer always gets it's job done! I enjoy working with PRMI and they are very informative. We were able to get this one closed earlier with a great level of professionalism. Let's do another one!
Reply from Spencer Marsh: I'm elated to read your review, Milton! It's always a pleasure working with you and I appreciate your recognition of our professionalism here at Primary Residential Mortgage, Inc. I'm glad we could get your case closed ahead of schedule and look forward to our continued relationship. Let's definitely do another one! Thanks again for your 5-star rating.
Amy B February 8, 2024
Spencer is always on top of his game, a clear communicator and explains things clearly to clients. When a client asks me for a lender he is my top choice!
Reply from Spencer Marsh: I'm truly grateful for your kind words, Amy. It brings me great joy to know you're satisfied with the service you received. Being your top choice is the highest compliment I could hope for. I strive to deliver clear and concise information to all my clients and it's fantastic to hear that I've succeeded in your case. Thank you once more for your trust in me and Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
Monte J P December 23, 2023
Spencer was very efficient and has great communication.
Reply from Spencer Marsh: I'm absolutely delighted to hear about your positive experience, Monte! It's always rewarding to be recognized for efficiency and communication skills, two traits I value greatly in my work at Primary Residential Mortgage, Inc. Your maximum rating and kind words truly made my day. I look forward to assisting you with any future mortgage needs you may have. Thank you for taking the time to leave a review. Best, Spencer Marsh
Debra P December 22, 2023
Always available to answer all of our questions
Reply from Spencer Marsh: Thank you Debbie - it was a pleasure to work with you and Monte!