Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
151 Review(s)
4.98
Daniel Paul G
February 21, 2024
PRMI really goes above and beyond to assist in the buying process.
Reply from Spencer Marsh: I'm thrilled to hear you had a positive experience with PRMI. We always strive to go the extra mile in assisting our clients with the buying process. Your positive feedback means a lot and reassures us that we are on the right track. Thank you, Daniel, for your high rating and encouraging review. Looking forward to assisting you in the future.
Karen M
February 20, 2024
Excellent interaction. I was never left wondering where we were in the transaction. Great communication. My Clients were thrilled with their experience as well.
Reply from Spencer Marsh: Thank you very much for the 5-star review, Karen. I'm thrilled to hear that you felt well-informed throughout the transaction and that your clients also had a positive experience. It was a pleasure working with you and your clients. Here at Primary Residential Mortgage, Inc., we aim for seamless communication and excellent service. I look forward to the opportunity to serve you again in the future.
David M D
February 18, 2024
Spencer was thorough and guided us through the entire process.
Reply from Spencer Marsh: I'm truly grateful for your positive feedback, David. It's wonderful to hear that I was able to provide guidance and support throughout the process. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. and I strive to make the experience as smooth as possible. Your 5-star rating is greatly appreciated. If you have any future needs or questions, please don't hesitate to reach out. Thank you once again for taking the time to share your experience.
Lisa Dillahunt
February 18, 2024
We were so impressed with Spencer. He took his time walking us through every step of the process. He was always available to answer any questions we had. I can’t recommend he and his team enough!
Lisa A D
February 18, 2024
Spencer gave me all the time in the world to walk me through every step of the process. He made us feel like we were his only clients. I can not recommend him and his team enough!
Reply from Spencer Marsh: I'm sincerely grateful for your kind words, Lisa. Knowing that my team and I are able to make you feel comfortable and well-taken care of throughout our process is the ultimate achievement for us. Your recommendation means a lot and we're thrilled that you had a positive experience with Primary Residential Mortgage, Inc. We are here for you anytime you need assistance. Thank you!