Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
546 Review(s)
4.93
Kayla B
August 16, 2023
He was very helpful and professional. He helped make the refinance go smoothly and quickly.
Reply from Greg Carll: I'm so glad to hear that you found the refinance process to be smooth and quick, Kayla. Ensuring that my customers have a positive and efficient experience is always my top priority. Thank you for taking the time to share your experience and for rating my services at Primary Residential Mortgage, Inc. so highly. It was a pleasure working with you.
Bethany Nicole W
August 4, 2023
Greg Carll and his team were super responsive and make you feel important. From weekend conversations to last minute changes, the entire team put us first and we appreciated that from start to finish. Everyone we spoke to was kind and helpful. Thank you for making what can be a very stressful experience really easy on our part!!
Reply from Greg Carll: Thank you so much for your kind words, Bethany! We strive to provide the best service possible and are so happy to hear that we made the home loan process easy and stress-free for you. We appreciate your 5-star rating and are here for you should you need anything in the future. Thank you again!
John C
August 1, 2023
Greg Carl and his team handled a loan for my clients and was a pleasure to work with. The loan was approved the week before settlement. He was kept us updated and was easy to reach with any questions. His standard is above the industry.
Ryan Matthew W
July 30, 2023
Communication and availability!
Reply from Greg Carll: Thank you, Ryan, for the 5-star rating and great review of Primary Residential Mortgage, Inc. It's my goal to provide excellent communication and availability for all our customers. I'm glad I could make your experience with us a good one.
Brandon Chan L
July 28, 2023
Very prompt and helped at any time I had a question or issue.
Reply from Greg Carll: Thank you, Brandon, for the 5-star review! It's always a pleasure working with you and I'm glad to hear that you had a great experience with Primary Residential Mortgage, Inc. If you ever need any assistance in the future, please don't hesitate to reach out.