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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

107 Review(s)
4.93
LaCrystal F March 13, 2024
He is very knowledgeable, responsive, professional, and patient. I have referred several friends to him. I look forward to working with him again as I have never received such awesome customer service.
Reply from Chance Reti: I appreciate the stellar rating and your wonderful feedback, LaCrystal. It's truly rewarding to know that my knowledge and professionalism have been beneficial to you. Your referrals are the highest compliment and I assure you, they will receive the same level of service. I'm looking forward to assisting you with your future needs, and to provide you with the same outstanding customer service. Thank you for being part of the Primary Residential Mortgage, Inc. family.
Lisa S March 12, 2024
Chance is very professional. Communication is the key and he was easy to work with . I look forward to working with chance again.
Reply from Chance Reti: I'm incredibly grateful for your fantastic review, Lisa. Professionalism and clear communication are traits I strive for and I'm glad to hear they made your experience a positive one. It's been a pleasure working with you, and I too look forward to our next cooperation. Thank you for choosing Primary Residential Mortgage, Inc.
Nevin F. R March 9, 2024
Chance assisted us with funding and closing on a house and it was more seem less than other closings we have had. He was informative on what options would best suit us in our loan, all while assisting with a refinance option for a current property. We will definitely be using him again and highly recommended him!!
Reply from Chance Reti: I'm thrilled to hear that you had a smooth experience with your house funding and closing, Nevin. It's always a pleasure to provide information about loan options that best suit my clients' needs. I appreciate your kind words and your decision to use our services again at Primary Residential Mortgage, Inc. I look forward to assisting you in the future and thank you for your high recommendation!
Lisa S March 7, 2024
Thank you Chance I look forward to working with in the future!
Rachel C February 22, 2024
Not only was Chance on top of every aspect of the process, he was great at communicating and responded in a timely manner. Chance was friendly and extremely helpful, glad it was him to assist us in this process!
Reply from Chance Reti: I'm truly elated to hear such positive feedback, Rachel. I make it my mission to provide clear communication and a streamlined process for each customer, so knowing I was able to deliver that to you is very gratifying. I'm extremely pleased to have been able to assist you during this process, and I'm always here should you need any further help. Thank you for choosing Primary Residential Mortgage, Inc., and for your generous 5-star rating!