Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
557 Review(s)
4.91
Sami Soul
April 29, 2024
Frank was amazing throughout the whole process. I initially came to him after already starting the process with another lender and he gave me advice still knowing that. I decided to go with Frank because he was honest, patient, and he made himself available whenever i needed him. There was a point where i wrote down a list of a lot of questions and he took his time and answered every single one of them even though i’m sure it was very annoying 😂. Frank and his team are amazing. I will only be working with them from now on.
Samantha B S
April 29, 2024
Frank was amazing throughout the whole process. I initially came to him after already starting the process with another lender and he gave me advice still knowing that. I decided to go with Frank because he was honest, patient, and he made himself available whenever i needed him. There was a point where i wrote down a list of a lot of questions and he took his time and answered every single one of them. Frank and his team are amazing. I will only be working with them from now on.
Reply from Frank Young: Hi Samantha,
Your words mean the world to me and the team here at Primary Residential Mortgage, Inc. We're thrilled to hear that you had such a positive experience with us. Our main goal is to make sure our clients feel supported and informed throughout the entire process, so hearing that you appreciated our dedication and availability is incredibly rewarding.
I'm pleased to know that our transparency and patience made a difference for you. Anytime you have questions—whether it's a list of many or just one—don't hesitate to reach out. We're here for you.
I look forward to working with you again in the future.
Frank Young
Corey L
April 29, 2024
Great experience working with Frank Young and his team on the selling side. They made it to the closing table on time with no issues.
Reply from Frank Young: Thank you, Corey, for the wonderful review. My team and I strive to ensure a smooth experience for our borrowers and agents during the entire transaction. I hope we have the opportunity to work together again
Julie S
April 25, 2024
Thanks so much for all your help with this one! I'm looking forward to getting many more done together.
Reply from Frank Young: Thank you for entrusting me with your clients and friends, Julie. I am confident that together we make a great team, and I look forward to many more successful deals in the future.
Sandra Stillman D
April 25, 2024
The updates and professionalism was top notch l
Reply from Frank Young: My team and I take great pride in our work not only for the borrower but also for all agents involved. Thank you, Sandra, for the positive feedback.