Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
374 Review(s)
4.88
Lorna Alexis F
December 28, 2023
Aaron is incredible! Not only did he accommodate all my requests, educate me on the process, and ensure he got the best loan terms for my situation, he personally assisted when a seller was being troublesome regarding financing terms for a home I was interested in. Aaron worked to the last hour to make sure closing was smooth, communicated effectively between all parties, and was one of the most organized loan officer's I've ever worked with. I will be sending all of my friends who are looking for a home and financing to him because I can guarantee exceptional client service and flawless execution.
Reply from Aaron Matty: Thank you so much for your kind words, Lorna. I really appreciate you taking the time out to share your experience with me—and the Primary Residential Mortgage, Inc. team. We work hard to meet expectations like yours, and hearing from satisfied clients like you makes all the hard work worthwhile. I'm glad that I was able to assist you in navigating through the process and help you secure the best loan terms possible for your situation. I'm thrilled to hear that you found my communication and organization skills effective. It was my pleasure to make sure everything went smoothly until the final hour. Thank you once again for entrusting me with your mortgage needs and for your vote of confidence. I look forward to serving your friends with the same dedication and commitment.
Morgan Kiracofe D
December 18, 2023
Aaron was attentive and easy to work with! Thank you.
Reply from Aaron Matty: I'm grateful for your kind words and high rating, Morgan! It was a pleasure working with you as well. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. If you have any other needs or questions in the future, don't hesitate to reach out. Thanks once again!
Courtney Walton
December 13, 2023
Aaron was really helpful to us in getting a loan, being competitive with other lenders, and speaking positively on our behalf to the seller when we made an offer on a home, helping us to win the bid on our dream home! He was also very flexible, talking to us on evenings and weekends to accommodate our schedule. Would definitely recommend him to other folks looking for a mortgage!
Courtney W
December 13, 2023
Aaron was really helpful to us in getting a loan, being competitive with other lenders, and speaking positively on our behalf to the seller when we made an offer on a home, helping us to win the bid on our dream home! He was also very flexible, talking to us on evenings and weekends to accommodate our schedule. Would definitely recommend him to other folks looking for a mortgage!
Reply from Aaron Matty: Thank you so much for your kind words, Courtney. I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. My top priority is always to provide excellent service and help my clients secure their dream home. Hearing that I could make a difference in your home buying process truly makes my day. I appreciate your recommendation and look forward to working with you or your friends and family in the future.
Nicholas R
December 13, 2023
Friendly, accessible, and knowledgeable
Reply from Aaron Matty: I truly appreciate your feedback, Nicholas. I'm thrilled to hear that you had a positive experience and found our interaction to be friendly, accessible, and knowledgeable. At Primary Residential Mortgage, Inc., we strive to provide the best service possible, and your 5-star rating confirms that we are meeting that goal. Have a great day!