Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
188 Review(s)
4.99
Margaret Kathleen S
September 30, 2023
It was amazing that he was able to help us achieve this for our family. He was always a phone call away and answered all our questions and reassured us this was going to get done. Something that is normally a scary and stressful process working with William it was a smooth and pleasant process.
Reply from William Buckles: I greatly appreciate your kind words and 5-star rating, Margaret. It was a pleasure to assist you and your family in achieving your goal. I understand that this process can be stressful, and I'm ecstatic to hear that I was able to make it smoother and more pleasant for you. Remember, I'm always just a phone call away. Thank you for choosing Primary Residential Mortgage, Inc. and for entrusting this important process to me.
Jacquelyn E S
September 22, 2023
Always answered my questions immediately
John Rafael Y
August 28, 2023
William was very helpful throughout the process and helped us every step of the way. Thanks to him and the rest of the team for helping Molly and I fulfill our dream of having our first home!!! Will definitely recommend!
Reply from William Buckles: I'm truly pleased to hear such positive feedback, John! It was a pleasure to assist you and Molly in securing your first home. Your satisfaction is my top priority, and I'm thrilled I could help make your dream come true. Thank you for your high rating and recommendation. Feel free to reach out anytime if you have more questions or need assistance in the future. Take care and enjoy your new home!
Jessica B
June 30, 2023
William knocks it out of the park every time and I’m usually throwing him curve balls!!
Alethea L H
May 15, 2023
Mr. Buckles has been very personable, knowledgeable and streamless in his efforts in helping me succeed on my home buying process. I will absolutely be using him again.