Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
537 Review(s)
4.9
TORRENCE S
March 18, 2024
By me being deployed in Kuwait everything was communicated professionally and expeditiously. Mrs Tenamarie made sure any information I needed or had questions about was provided. I will definitely be doing business again with her. 5 star rating!!!
Reply from Tenamarie Bushnell: I am incredibly grateful for your kind words, TORRENCE. It's a pleasure to know that we were able to provide you with the top-notch service you deserve even while you're deployed in Kuwait. Ensuring that all your questions and concerns were addressed promptly and professionally was my top priority. I look forward to assisting you with your future business. Thank you for giving Primary Residential Mortgage, Inc. and myself a perfect rating. Your satisfaction is our success.
Zoraida R
March 11, 2024
Everyone was so helpful! They answered any questions I had and made this experience so great! I would recommend them to anyone!
Reply from Tenamarie Bushnell: I'm thrilled to hear that your experience with us at Primary Residential Mortgage, Inc. was a positive one, Zoraida! It's always our goal to provide exceptional service and assist in any way we can. Your recommendation means a lot to us. If you have any more questions in the future, don't hesitate to ask! Thank you for taking the time to leave this wonderful review.
Lynn
March 5, 2024
VERONICA W
March 5, 2024
I received excellent customer service. They listen to my concerns and was very attentive to my needs concerning my home purchase. Thank You all so Much! Great Job!
Reply from Tenamarie Bushnell: I'm absolutely thrilled to hear such wonderful feedback, Veronica! My number one priority at Primary Residential Mortgage, Inc. is always customer satisfaction and it is heartening to know that you experienced excellent service with us. Your positive remarks truly mean the world to me. Thank you for taking the time to leave a review and for trusting us with your home purchase. Please do not hesitate to reach out if you ever need assistance in the future.
Yasmin B
January 24, 2024
Mrs.Tena she took time with me even though I wanted to give up at times she didn’t and she loves the Lord that’s more impressive I’m super excited for my new home
Reply from Tenamarie Bushnell: I'm deeply touched by your kind words, Yasmin. It was genuinely a pleasure to help you navigate the complexities of the mortgage process. There were indeed challenging times, but your determination was inspiring. Acknowledging that my faith has left a positive impression on you means a great deal to me. Congratulations on your new home and thank you for the wonderful review on behalf of Primary Residential Mortgage, Inc. I wish you all the best in your new home.