We are dedicated to ensuring that each and every customer has a personal, positive home loan experience. Take a look at what a few of our recent customers had to say about their experience:
Overall Rating:
240 Review(s)
4.95
Abdul Nasir Q
October 14, 2023
He was there on every step during entire loan processing and his advice made the loan approval on time without any roadblocks.
With his expertise and knowledge I have done things in advance to meet the prerequisite for loan approval.
A big Thanks to Scott and his team for working us for last 9 months , and getting us to the point we have successfully close the house on time.
Reply from Scott Satine: I'm genuinely thrilled to hear about your positive experience, Abdul. Being there for you during every step of your loan processing journey was my utmost priority and I'm glad I was able to provide timely advice and guide you smoothly towards your loan approval. Knowing that my expertise and knowledge helped you meet the prerequisites in advance gives me immense satisfaction. It's reviews like yours that make every effort worthwhile. My team and I deeply appreciate your patience and cooperation during the past 9 months, and we are all delighted that we could assist you in closing your house on time. Thank you for the kind words and the full star rating. It was a pleasure working with you, and I'm here for any future needs you may have.
Alana Michelle S
October 2, 2023
It was a great experience. Scott and his team communicated very well the whole time. The process was relatively easy.
Reply from Scott Satine: I'm truly appreciative of your kind words, Alana. It's fantastic to hear that you had a great experience with us at Primary Residential Mortgage, Inc. We always strive to keep the process as simple as possible and communication at its best. Your high rating reflects our efforts, and I'm glad that we managed to meet your expectations. Thank you for choosing us for your mortgage needs and please don't hesitate to reach out if you need anything in the future.
Zahra J
September 6, 2023
Scott has been so easy to work with. Responds fast, which a lot of lenders don’t. Always a pleasure
Working Scott!
Karen N
September 3, 2023
Scott and his team are experts in their field. I had fast results on my loan status. Scott is accessible and immediately answered any questions I had. I liked having access to my file at anytime to know how well the loan process was progressing. Scott is trustworthy and comes highly recommended by several people.
Reply from Scott Satine: I'm incredibly thankful for your generous feedback, Karen. It's great to hear that our team's expertise and dedication to swift, transparent service have made a positive impact on your loan process. We strive to be always accessible and provide our customers with real-time updates, so they can feel confident and informed about their loan status. Your trust is our highest compliment, and your recommendation means the world to us. Thank you once again for choosing Primary Residential Mortgage, Inc. and for your outstanding review. We're here if you need anything in the future. Best, Scott Satine.
Diane S
August 24, 2023
Scott, you delivered on every single thing you said you would even though the borrower was in a significantly different time zone for most of the process. Such performance is seldom seen these days. Signed with sincere applause and gratitude, Diane