Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
516 Review(s)
4.93
Justin F
October 6, 2023
Shaun and his team always provide my clients with amazing service. I will continue to refer his team.
Corey N
October 5, 2023
Shaun and his team went above and beyond with responsiveness and answer questions at length or jumping on a call. The information was helpful and accurate!
Reply from Shaun Lyons: Thank you so much, Corey, for your kind review and the 5-star rating! I'm thrilled to hear that you found our responsiveness and detailed explanations helpful during your experience with us at Primary Residential Mortgage, Inc. We are committed to providing accurate information and quality service to all our clients. Your positive feedback reaffirms the hard work we put in every day. If you have any more questions or need our services in the future, please don't hesitate to reach out. - Shaun Lyons
Levi R
September 28, 2023
It went smooth with a fast closing
Reply from Shaun Lyons: I'm glad to hear your experience went smoothly and you appreciated our expedient closing process, Levi. Your satisfaction is incredibly important to us at Primary Residential Mortgage, Inc. Thanks for entrusting your business to us and for the excellent 5-star rating. It was a pleasure working with you.
Chad Cruthers
September 11, 2023
We couldn’t be happier with our loan experience with Shaun. He was communicative and helpful throughout the whole process. We were incredibly blessed to have had his help, and we are so thankful for him and his team!
Chad Cruthers
September 11, 2023
We couldn’t be happier with our loan experience with Shaun. He was communicative and helpful throughout the whole process. We were incredibly blessed to have had his help, and we are so thankful for him and his team!
Reply from Owner: Chad, we cannot tell you how much we appreciate your kind words! It was a pleasure assisting you with your loan, and I'm delighted to hear that you had a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best!
Warm regards,
Shaun and the PRMI Team