Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
14 Review(s)
4.86
Richard A February 25, 2025
He got it done
Reply from David Maroon: Thanks, Richard! I’m thrilled we got it done. Your trust made it possible, and I'm glad I could assist you. If you ever need anything else, just let me know.
Kelley February 17, 2025
Dave is an outstanding loan officer. He always takes exceptional care of my clients. He is the best.
Courtney M February 11, 2025
Dave was very straight forward and was great at explaining everything we needed to know throughout the process! No question was a dumb question. He made sure we knew what we were doing and helped us every step of the way! We had a great experience working with him to buy our first home and would highly recommended working with him!
Reply from David Maroon | Loan Officer | Primary Residential Mortgage, Inc.: Thank you so much, Courtney, for your kind words and for trusting me with your first home purchase. I'm thrilled to hear that you felt supported and informed throughout the process. It's important to me that my clients feel confident and empowered in their decisions, and I'm glad I could provide that for you. Helping you achieve this milestone was a pleasure, and I truly appreciate your recommendation. Wishing you many happy memories in your new home!
RICHARD J December 31, 2024
Deb is an outstanding asset to PRMI
She went far beyond od what should be expected of a mortgage broker,
I will definitely use Deb for all my mortgage needs
Reply from Deborah McPhail: Thank you so much for your kind words, Richard. I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. It's always my goal to go above and beyond to fulfill the mortgage needs of my clients, and I'm glad to know that I succeeded in your case. I look forward to assisting you with your future mortgage needs. Thanks again for your trust and the top rating!
Roz December 23, 2024
I am sorry to say was disappointed that no one called me to say the appraisal had has come in nor that we had the clear to close.
I will be using PRMI again due to past transactions and the relationship I have with David Maroon but need to improve on communications a bit.