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Customer Reviews

Overall Rating:

92 Review(s)
4.94
Ashley L K April 29, 2024
Rolf was very professional and communicative throughout the entire process. He was always available whenever we had questions. The process was incredibly smooth and we would absolutely use Rolf again!
Reply from Rolf Storlie: I'm thrilled to hear that you had such a positive experience with me at Primary Residential Mortgage, Inc. It was my pleasure to guide you throughout the process and make sure all your questions were answered. Your feedback is greatly appreciated and I look forward to the opportunity to work with you again in the future. Thank you, Ashley, for the fantastic review and the 5-star rating!
Mark J K April 27, 2024
Great communication, very professional, super friendly and very knowledgeable
Reply from Rolf Storlie: Thanks for the glowing review, Mark! I truly appreciate your kind words. It's always a pleasure to facilitate seamless communication and provide knowledgeable assistance. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. Looking forward to serving any future mortgage needs you might have.
Carmen C April 22, 2024
Thank you Rolf
Reply from Rolf Storlie: I'm glad to hear you had a positive experience with me at Primary Residential Mortgage, Inc. It was truly a pleasure to work with you, Carmen. Thank you for the stellar review and high rating. I'm here for any future mortgage needs you may have.
Laura P February 5, 2024
Rolf was amazing and worked with my client to close early!
Reply from Rolf Storlie: I'm thrilled to hear about your positive experience working with me, Laura. Your satisfaction is my top priority, and it was a pleasure to help your client close early. I look forward to working with you again in the future at Primary Residential Mortgage, Inc. Your feedback is greatly appreciated and inspires me to continue providing top-notch service. Thank you for the excellent rating!
Matthew C. H December 18, 2023
Rolf, Charlotte, and the whole team were always attentive to our inquiries about the process and the details involving our loan. Right before closing we had issues with escrow and our title company, and the team at PRMI worked swiftly and diligently to ensure we closed on time. We are extremely satisfied using Rolf and PRMI for our first home purchase and look forward to working with them to refinance and any other home purchases in our future.
Reply from Rolf Storlie: I'm genuinely appreciative of your kind words, Matthew. It was a pleasure assisting you throughout the process and addressing any issues promptly. We, at Primary Residential Mortgage Inc., always strive for the satisfaction of our clients and I'm glad to hear that we were able to make your first home purchase a smooth experience. I'm equally looking forward to working with you in the future, be it for refinancing or any other home purchases. Thank you for choosing us and for your faith in our team.