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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

I’ve known Randy for several years and had the opportunity to work with him when he was COO for a nationwide marketing company and VP of Operations at Skymall. He brought a tremendous amount of enthusiasm and leadership experience to the team and he was highly instrumental in the successful transformation of two companies experiencing rapid growth. In addition, Randy’s attention to detail and knowledge in the areas Operations and Finance was essential in achieving the challenging goals given to his team.

- Steve Bradbury

Randy reported to me as a division CFO while at Bank One. His financial technical skills, presentation and people skills are first-rate. He is dependable and always a 'go-to" guy for creative, yet practical solutions. I subsequently had the opportunity to work with Randy in the Mortage business where his professionalism and accomplishments were obvious. He is a well-rounded professional with integrity.

- Bud Ring

Randy worked with me at Bank One in the credit card division and I was very pleased with Randy's out of the box thinking and responsiveness. Randy takes attention to detail seriously and is an excellent accounting professional.

- Tom Ferree

Randy is a very positive business person. He generate many clients for himself and the Realtor community. I am thankful for all he has given me.

- Patrick Morgan

We have worked with Randy for the last 4 years. Our underwriters and processors find Randy to be detailed and very professional. He is an expert in the mortgage field and is a pleasure to work with on all his files.

- Elliot Lewis

Randy comes with my highest recommendations. He is always looking for new ideas to assist his clients. I admire him for his creative work and his willingness to "give first". You would be doing yourself a favor to align yourself with Randy as I have.

- Carl White

I had the privilege of working with Randy twice: once as a subordinate and once as a peer. Professionally, Randy is a knowledgeable, skilled, focused manager with an uncanny ability to “read the numbers” on the direction of the operation and to provide insight on needed course corrections. On a personal level, Randy is personable and likable. I appreciated those times that I had the opportunity to work with him.

- L. Wayne King

Randy is a smart, financially savvy person of high integrity. He was a pleasure to work with and I would work with him again.

- KJ Kuchta

Randy has always been very personable and easy to work with. I would recommend him at any position. As a Branch Manager he was extremely skilled with his ability to manage his people and pipelines. His ability to comprehend explanations and help us help him was rarely matched. It has been a pleasure to work with him and I would love to have the opportunity again.

- Derrick Dumas

Randy and I reported to the same manager at Bank One. It has been some time since then but I remember that I could always depend upon him to deliver what he said. He is at the high end of the intelligence scale. I could count on him to accurately dissect issues throughout the operation and comment regardless of whether it was what you wanted to hear Randy was totally reliable and was a key member of a high performance management team.

- Jeff Stern

Overall Rating:

92 Review(s)
4.67
Sidney A August 28, 2020
Everything moved along very quickly and smoothly. When I had a question it was always answered within a few minutes
Michael D August 24, 2020
The refi process was quick and easy! Randy was helpful when I had any questions about it. Thanks!
Olga L August 17, 2020
questions were answered quickly
Jessica V July 29, 2020
Randy and his team were very communicative with us throughout the entire refinancing process. He answered all of our questions and made sure we really understood how the process worked. His team also made sure to get us the best rates to help us save the most money. I would highly recommend giving Primary Residential Mortgage a call next time you’re looking to purchase or refinance your home.
Anthony J July 25, 2020
Randy was very responsive at a time that was incredibly busy for him and all in his industry. His advice was sound and he treated us fairly. He has a deep understanding of his business.