Where do I start?! First, Katie was always available for calls/questions and prompt with returning messages if temporarily unavailable. Katie was extremely knowledgable with the process, which gave me confidence that we would have success sealing the deal. Additionally, Katie has a wonderful personality, is always upbeat and cheerful, and her positivity was also reassuring that we would have success completing the loan process in a timely manner. Finally, Katie was available after working hours, on weekends, etc. if I ever had any questions or something needed done. She is the consumate professional, and you all are fortunate to have her as an employee. I'm sure I left a few thins out, but please give this woman a raise for being her and great at her job!!!