Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
526 Review(s)
4.93
KARIN L S
April 24, 2017
Being the first time buying a home there were a lot of questions that needed answers and a lot of guidence needed. I am sooo greatful that I received all the help needed and more to understand the process. It was a pleasure to have you all by my side thru it all.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Jacob E J
April 13, 2017
Shirley was very timely for answering email and returning calls. She was patient and helpful with us when we needed clarification on instruction.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Nicole L O
April 13, 2017
Shirley and her team were always available to answer any questions I had and made the process SO smooth! I was blessed by the home buying gods when I found Shirley!!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Quiterie G
April 13, 2017
Shirley and her team were great about explaining how the process worked and the details of my particular loan.
I also really appreciated the handwritten "thank you" card. I keep it with my college degrees, since purchasing a home is a milestone.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
BRANDON T M
April 13, 2017
we had a great experience and we even got to close early.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
