Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
190 Review(s)
4.92
JOSHUA B K
December 28, 2023
Alisa was an incredible ally throughout the entire process from beginning to end. She gave us great tips, helped us prequalify, walked us through the process of submitting an offer and closing, and has continually offered her support throughout. We were extremely satisfied with her work. We intend to continue going to her with our mortgage questions & needs. We're also planning to recommend her to anyone house hunting in the future too.
Reply from Alisa Blair: I'm incredibly grateful for your kind words, Joshua! It was a pleasure to guide you through each step of the process and I'm thrilled to hear that you were satisfied with my work. I'll be here for any of your future mortgage needs, and I truly appreciate your recommendations. Thank you for trusting me with such an important decision, and for taking the time to leave this 5-star review for Primary Residential Mortgage, Inc. and myself.
Jeff G
December 15, 2023
Alisa and her team did an awesome job on this transaction. They were timely and a very smooth transaction.
Reply from Alisa Blair: Thank you so much for your kind words, Jeff. I'm thrilled to hear that you found our transaction process to be smooth and timely. My team and I always strive to provide the top-notch service that you deserve. Your satisfaction is our priority at Primary Residential Mortgage, Inc. Thank you for the full star rating! Looking forward to our future dealings.
DEBORAH KING D
December 1, 2023
From start to finish, Alisa impressed me with her knowledge, confidence and experience. She was at my beck and call, day and night, to answer my questions and keep the ball rolling. She handled any temporary snag that came up expediently, and kept me completely in the loop every day. Very personable, patient and insightful, she guided me through the whole process with humor and ease that made the experience painless and, actually, enjoyable! She is truly the BEST!
Reply from Alisa Blair: Thank you so much, Deborah, for your wonderful review. It was an absolute pleasure guiding you through the process and providing you with the best service possible. I'm thrilled to hear that you found the experience enjoyable and painless. I strive to keep my clients informed and comfortable throughout the entire process, and I'm glad I could do that for you. Thanks again for choosing Primary Residential Mortgage, Inc., and for trusting me with your mortgage needs. I look forward to assisting you again in the future.
DANIEL G
September 29, 2023
Alisa guided me very well throughout the whole process , made everything clean ,clear and super easy she is AWSOME 10/10 !
Reply from Alisa Blair: Thank you so much for the glowing review, Daniel! It was my pleasure to guide you through the process and ensure everything was clear and easy for you. Your satisfaction is my top priority and I'm really grateful for the 10/10 rating! If you have any more questions or need assistance in the future, don't hesitate to reach out. Many thanks again for choosing Primary Residential Mortgage, Inc.